Frequently Asked Questions

What services does the homecare platform provide?

The platform offers a range of services including personal care, respite care, medical escort, and many more are coming soon.
How can I book caring services?

Services can be booked through the app, available 24/7 to cater to your needs
Can I choose my caregiver?

The platform typically matches you with a caregiver based on your specific needs and preferences for you to choose.
What is the cost of caring services?

Costs vary depending on the type and duration of services required. The platform provides transparent pricing information upon request.
Is there a minimum number of hours for each visit?

Yes, there is usually a minimum booking duration, which can be found in the service details。
What happens if I’m not satisfied with the service?

The platform often has a feedback system in place and will work with you to resolve any issues and ensure satisfaction。